Referral Care Coordination · work management

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S

SURAMED
Care coordination

Boards

▦ Referral board

💬 SMS replies

◔ Dashboard

🔍 Audit trail

⇪ eCW imports

👥 Users & roles

✉ Message templates

Queues

Parent asked for a call

Due today

Overdue

Awaiting SMS reply

Engaged / in progress

Closure candidates

New, not yet due

Offices

Local demo · real eCW exports · SMS simulated
SOW: Referral Care Coordination Procedure

Referral board

Open referrals grouped by what needs to happen next. Click a row to open the referral.

Work queue

All open

Addressed

Before Jan 2026

🔎

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Referral Care Coordination

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